Customer Guide

Flat tyre? Sorted where you're stood.

A short walk-through of booking a tyre change or mobile repair — from spotting the problem to driving off on a fresh tyre.

  1. 1

    Say how urgent it is

    Tell us ASAP, Today, or Later. That sets how long partners have to bid — so the job never sits open longer than it needs to.

    ASAP → 15 min Today → 1 hr Later → 24 hr
  2. 2

    Add your car

    Enter your UK number plate and we'll pull the make, model and colour automatically. Can't find it, or want to fix a detail? Type it in by hand — it never holds up your request.

    e.g. AB12 CDE
  3. 3

    Describe the problem

    One tap and you're done — puncture, sidewall damage, a flat, worn tread, a blowout, a slow leak, or something else entirely.

  4. 4

    Give the tyre details

    Which wheel (or wheels), the size printed on the sidewall if you can read it, whether you want new, part-worn or refurbished, and a brand if you're fussy.

    FL · FR · RL · RR · Spare 205/55 R16 New / Part-worn / Refurbished
  5. 5

    Share where you are

    Your postcode, a mobile number for updates, and any notes a fitter needs — which hard shoulder, which car park level, the gate code.

  6. 6

    Local partners bid

    Nearby tyre partners are texted the job and bid while the window's open — each with a tyre brand, a price, and when they can get to you. Up to five bids come in.

  7. 7

    Choose & pay

    Compare the bids side by side, pick the one you want, and pay — the job cost plus a 7.5% Tyreless service fee. That's the booking secured.

  8. 8

    Get back on the road

    Your partner comes to you, or you drive in for a garage-based fit. Once it's done, they upload before-and-after photos and close out the job.

  9. 9

    Leave a review

    Rate your partner out of five and leave a note for the next customer. It's the only account detail you've kept all along — everything else ran as a guest.

No account needed

You can do all of this as a guest

We only ask for a mobile number, so we — and your tyre partner — can reach you if plans change.

Heads up

If you're not safe where you've stopped

Pull as far off the traffic as you can and put your hazards on. On a motorway hard shoulder, get out on the passenger side and wait behind the barrier — not next to the car.

Job cost
set by the winning bid
Tyreless service fee
7.5% of job cost
Charged
once, when you accept a bid